Frequently Asked Questions
Collapsible content
What video data formats do you support?
MP4, MPEG-4, also known as MP4, is the most common file type for videos. Also, MOV. and AVI.
What other digital format do you accept?
WAV, IAFF, MP3 audio layer3
What do you do to protect my data?
We move it to an offline computer with backup for your data safety.
Do you provide editing services?
We don't do any type of editing on your digital items. A web search will yield many conversion / editing services.
What if I need to update or change my package after I submit it?
We will accommodate 1 update if you want to change the contents of your package.
What is your refund policy?
No refunds are allowed but you may cancel your packages at any time.
Hidden assets
Tell them your bitcoin account number and passwords or where you buried the gold in your backyard.
FYI
Social Media Accounts – Username / Password - you should also consider what you want to do with them once your gone. They will exist forever and maybe that's ok too.